Shipping policy
Shipping and Delivery Policy
Payment before dispatch
We accept payment by manual EFT to the Capitec business account of Apex Precision Parts (Pty) Ltd only. Banking details are shown at checkout and on your order confirmation. Please use your order number as the payment reference and send your proof of payment by email to orders@apexprecisionparts.co.za or by WhatsApp to +27 71 151 6897. Orders are processed once payment reflects in our account. Apex Precision Parts (Pty) Ltd is not registered for VAT; no VAT is charged.
Delivery
We deliver within South Africa by courier. Standard delivery is R100, and delivery is free on orders of R2,000 and more. Delivery usually takes 3–5 working days after dispatch, depending on the courier and your area. We will send you tracking details once dispatched. Some sizes are machined to order; we will tell you the lead time before you pay.
Collection
Collection is by appointment at Apex Precision Parts (Pty) Ltd, 4 Torlage Road, New Germany, 3620, KwaZulu-Natal, South Africa. Please WhatsApp +27 71 151 6897 to arrange a time.
Risk and damage
Please check your parcel on delivery and report any damage or missing items to us within 48 hours. Your rights under the CPA for defective goods are not affected.