Terms of service

Terms of Service

These terms apply to purchases from www.apexprecisionparts.co.za, operated by Apex Precision Parts (Pty) Ltd (registration number 202654880507), 4 Torlage Road, New Germany, 3620, KwaZulu-Natal, South Africa.

1. Orders and prices

Prices are in South African Rand. Apex Precision Parts (Pty) Ltd is not registered for VAT; no VAT is charged. An order is accepted once payment by EFT has reflected in our Capitec account. If an item is unavailable or a price is shown in error, we will contact you and you may cancel for a full refund.

2. Payment

Payment is by manual EFT to our Capitec account only. Use your order number as the payment reference and send your proof of payment by email to orders@apexprecisionparts.co.za or by WhatsApp to +27 71 151 6897. Unpaid orders may be cancelled after 7 days.

3. Delivery

Standard delivery within South Africa is R100, free on orders of R2,000 and more. Collection from New Germany is by appointment. See our Shipping Policy.

4. Fitment and safety

Our wheel spacers are CNC-machined from 6082 aluminium and are not anodised. They must be fitted correctly, torqued to the vehicle manufacturer's specification with a calibrated torque wrench (no impact gun) and re-checked after 50â€“100 km. Professional fitting is recommended. Please confirm fitment with us on WhatsApp before ordering, and follow our Fitting Instructions.

5. Roadworthiness and insurance

You are responsible for keeping your wheels and tyres within the bodywork and your vehicle roadworthy. Declare the modification to your insurer, and check that fitting will not affect any manufacturer's warranty, service or maintenance plan.

6. Returns, cancellation and warranty

See our Returns, Refunds and Warranty Policy. Your rights under the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA), including the 7-day cooling-off period and the 6-month warranty on defective goods, apply.

7. Liability

To the extent allowed by law, Apex Precision Parts (Pty) Ltd is not liable for loss or damage caused by incorrect product selection, incorrect fitment, wrong torque, misuse, racing or competition use, overloading, off-road abuse, impact damage or modification of our products. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under the CPA or other law.

8. Privacy

We handle your personal information in line with the Protection of Personal Information Act (POPIA) and our Privacy Policy.

9. Law and disputes

These terms are governed by South African law. Please contact us first to resolve any complaint. You may also approach the Consumer Goods and Services Ombud or the National Consumer Commission.